Terms of Service

OLM is a software-as-a-service platform that helps gyms, academies, and martial arts schools manage check-ins, classes, billing, waivers, messaging, and member analytics.

OLM is a software vendor. We are not a law firm, accountant, payment processor, insurer, or fiduciary. Each organization that uses OLM ("Organization") is an independent business solely responsible for its own operations, members, employees, contractors, and legal obligations.

OLM provides tools that Organizations use to interact with their own members, students, athletes, customers, guests, and prospects (collectively, "Members").

OLM is not a party to any agreement, waiver, release, contract, or relationship between an Organization and its Members. When a Member signs a waiver, accepts a class, makes a payment, or receives a message, that interaction is between the Member and the Organization. OLM merely transmits and stores the data on the Organization's behalf.

Organizations are solely responsible for the content, legality, accuracy, and enforceability of any waiver, release, contract, policy, fee, refund rule, communication, or representation they create or distribute through OLM.

OLM does not provide legal advice and does not offer waiver, release, or contract templates that are guaranteed to be enforceable in any jurisdiction.

Liability waivers are governed by state law, vary in enforceability (some U.S. states refuse to enforce pre-injury releases at all), and require careful drafting against the specific risks of the activity offered. Organizations are responsible for engaging qualified legal counsel to draft, review, and update any waiver, release, contract, or policy used through OLM.

Any sample copy, template, suggestion, or auto-generated text provided through OLM is offered solely as a starting point for the Organization's own legal review. OLM makes no representation that any such material is sufficient, lawful, or appropriate in any jurisdiction or for any activity.

Payments collected through OLM are processed by Stripe, Inc. via Stripe Connect. Each Organization holds its own connected Stripe account and is solely responsible for compliance with Stripe's terms, applicable financial regulations, sales tax, refund policies, chargeback handling, and payout obligations.

OLM charges Organizations a platform fee for use of the software and may charge an application fee on certain transactions, as disclosed in pricing materials. OLM is not a money transmitter, a merchant of record, a marketplace operator, or a party to the underlying purchase between an Organization and its Member.

When an Organization sends an email, SMS, push notification, or in-app message to its Members through OLM, the Organization is the sender of that communication for all legal purposes (including TCPA, CAN-SPAM, GDPR, and equivalent local laws).

Organizations are responsible for obtaining and maintaining valid consent from each Member before sending marketing or transactional communications, honoring unsubscribe and stop-message requests, and complying with quiet-hours and content rules in every jurisdiction where their Members reside.

Organizations and their administrators agree not to use OLM to: violate any law; transmit false, misleading, defamatory, or deceptive content; harass or stalk any person; collect Member data beyond what is reasonably necessary to operate the Organization; resell or relicense the software to a third party; circumvent platform fees; or attempt to interfere with the integrity or security of OLM's systems.

OLM may suspend or terminate any Organization that breaches this policy, with or without notice, in its sole discretion.

These Terms bind every natural person who creates or uses an OLM account, regardless of role — Organization administrators, staff, members, students, parents/guardians, and any other end user (collectively, "Users"). By creating an account or signing in to OLM through the mobile app, the web portal, or any related surface, you agree to these Terms on your own behalf, separately from any acceptance an Organization makes on its own behalf.

You agree to (a) provide accurate account information and keep it up to date; (b) treat your account as personal and not share your login credentials with anyone else; (c) treat any other user's personal information you encounter through OLM (rosters, contact details, attendance, rank, journal entries, signatures, payment status) as confidential and use it only for the legitimate purpose for which it was made available; (d) honestly represent your own attendance, journal entries, rank history, dependent relationships, and any other data you submit; and (e) follow the conduct rules of the Organizations whose communities you participate in through OLM.

You agree NOT to: (i) impersonate another person, falsify your identity, or create an account for someone who has not authorized it; (ii) attempt to access, modify, scrape, or aggregate data belonging to other users or to Organizations you are not a member of; (iii) reverse-engineer, decompile, automate against, or otherwise probe OLM beyond ordinary product use; (iv) use OLM to harass, threaten, defame, dox, or sexually harass any other user; (v) upload malware, spam, illegal content, or content that infringes another person's rights; (vi) circumvent platform fees, billing controls, waiver requirements, or any access restriction; or (vii) use automation, bots, or scripted behavior to interact with OLM without OLM's prior written consent.

When you electronically sign a waiver, release, or other document through OLM, that signature is between you and the Organization that authored the document — OLM only stores and transmits it (see Section 2). You represent that you have authority to sign and that the information you supply is accurate.

OLM may suspend, restrict, or terminate any account that breaches this section, with or without notice, in its sole discretion. We may also report unlawful activity to the relevant Organization or to law enforcement.

OLM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND LEGAL SUFFICIENCY.

OLM DOES NOT WARRANT THAT ANY WAIVER, RELEASE, CONTRACT, POLICY, OR COMMUNICATION CREATED OR DISTRIBUTED THROUGH THE PLATFORM IS LAWFUL, ENFORCEABLE, OR APPROPRIATE FOR THE ORGANIZATION'S JURISDICTION OR ACTIVITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLM AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF OLM, EVEN IF OLM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OLM'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OLM IS LIMITED TO THE GREATER OF (A) THE FEES PAID BY THE ORGANIZATION TO OLM IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.

Organization agrees to indemnify, defend, and hold harmless OLM from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (i) any waiver, release, contract, policy, communication, or representation created or distributed by Organization through OLM; (ii) any injury, illness, death, property damage, or other harm suffered by any Member or third party in connection with the Organization's activities; (iii) any dispute between Organization and a Member; (iv) Organization's breach of these Terms; or (v) Organization's violation of any law.

Either party may terminate the agreement at any time. On termination, OLM will provide a reasonable opportunity for the Organization to export its data. After that period, OLM may delete Organization data in the ordinary course.

Sections 3, 7, 8, and 10 survive termination.

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws rules. Any dispute arising out of or related to these Terms must be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and the parties consent to the personal jurisdiction of those courts.

OLM may update these Terms from time to time. The current version is 2026-05-19, effective May 19, 2026. Material changes will be communicated to Organizations through the admin portal, and continued use after the effective date of an update constitutes acceptance.

Questions about these Terms? Email support@trainolm.com.